As last captured

Being an Authorised Corporate Service Provider (ACSP) · How to use your authorised agent account

Add and remove users

being an authorised corporate service provider how to use your authorised agent account add and remove users · in force: unknown

Captured source text (L5)

Add and remove users

When you add people who work for the agent to the account, they will not need to verify their identity.
All users you add to the account will be able to:
- file on behalf of clients - verify people’s identities for Companies House
You can manage what users can do by selecting their role when you add them to the account. There are 3 roles users can have for an authorised agent:
- account owners – can update the authorised agent’s details, and add and remove all users - administrators – can add and remove administrators and standard users - standard users – cannot add and remove other users
You can remove users from the account at any time. Once you remove a user, they will no longer be able to access the account or services for the authorised agent.
Full captured verbatim text
When you add people who work for the agent to the account, they will not need to verify their identity.

All users you add to the account will be able to:

- file on behalf of clients
- verify people’s identities for Companies House

You can manage what users can do by selecting their role when you add them to the account. There are 3 roles users can have for an authorised agent:

- account owners – can update the authorised agent’s details, and add and remove all users
- administrators – can add and remove administrators and standard users
- standard users – cannot add and remove other users

You can remove users from the account at any time. Once you remove a user, they will no longer be able to access the account or services for the authorised agent.

What this provision means

Model summary, checked against the text on the left.

Relevance to Signicat: 2/3 · detailed summary (L4) Status: not needed for a short provision · Stored artifact; current recipe verification unavailable

Added account users may verify identities for Companies House and file on behalf of clients across three distinct roles.

Only the one-line summary above is stored for this provision; the text itself is the evidence.

Refers to

No captured references.

Referred to by

No captured references.

Part summaries

0 of 0 parts have a verified summary.

L1 unavailable for current verification: the overall summary needs every part verified. Provisions and the verified summaries remain readable.

Verification findings (21)

synthesis coverage: missing/unverified L2 main

synthesis coverage: missing evaluation uk:govuk/acsp-guidance#being-an-authorised-corporate-service-provider-chunk-1

synthesis coverage: missing/unverified L2 who-needs-to-register-as-an-authorised-agent

synthesis coverage: missing evaluation uk:govuk/acsp-guidance#being-an-authorised-corporate-service-provider-who-needs-to-register-as-an-authorised-agent

synthesis coverage: missing/unverified L2 legal-requirements-for-authorised-agents

synthesis coverage: missing evaluation uk:govuk/acsp-guidance#being-an-authorised-corporate-service-provider-legal-requirements-for-authorised-agents

synthesis coverage: missing evaluation uk:govuk/acsp-guidance#being-an-authorised-corporate-service-provider-legal-requirements-for-authorised-agents-who-s-responsible-for-complying-with-the-legal-requirements

synthesis coverage: missing/unverified L2 what-happens-if-an-agent-does-not-comply-with-legal-requirements

synthesis coverage: missing evaluation uk:govuk/acsp-guidance#being-an-authorised-corporate-service-provider-what-happens-if-an-agent-does-not-comply-with-legal-requirements

synthesis coverage: missing evaluation uk:govuk/acsp-guidance#being-an-authorised-corporate-service-provider-what-happens-if-an-agent-does-not-comply-with-legal-requirements-if-we-need-to-suspend-an-authorised-agent

synthesis coverage: missing evaluation uk:govuk/acsp-guidance#being-an-authorised-corporate-service-provider-what-happens-if-an-agent-does-not-comply-with-legal-requirements-if-we-need-to-cease-an-authorised-agent-s-status

synthesis coverage: missing/unverified L2 how-to-use-your-authorised-agent-account

synthesis coverage: missing evaluation uk:govuk/acsp-guidance#being-an-authorised-corporate-service-provider-how-to-use-your-authorised-agent-account

synthesis coverage: missing evaluation uk:govuk/acsp-guidance#being-an-authorised-corporate-service-provider-how-to-use-your-authorised-agent-account-add-and-remove-users

synthesis coverage: missing evaluation uk:govuk/acsp-guidance#being-an-authorised-corporate-service-provider-how-to-use-your-authorised-agent-account-update-the-authorised-agent-s-details

synthesis coverage: missing evaluation uk:govuk/acsp-guidance#being-an-authorised-corporate-service-provider-how-to-use-your-authorised-agent-account-close-the-authorised-agent

synthesis coverage: missing/unverified L2 services-for-authorised-agents

synthesis coverage: missing evaluation uk:govuk/acsp-guidance#being-an-authorised-corporate-service-provider-services-for-authorised-agents

synthesis coverage: missing evaluation uk:govuk/acsp-guidance#being-an-authorised-corporate-service-provider-services-for-authorised-agents-tell-companies-house-you-ve-verified-someone-s-identity

synthesis coverage: missing evaluation uk:govuk/acsp-guidance#being-an-authorised-corporate-service-provider-services-for-authorised-agents-file-as-an-authorised-agent

Instrument tier unavailable

Change history as published

Added guidance on how to sign into the authorised agent account and how to give colleagues access to ACSP services to the 'How to use your authorised agent account' section. · 2026-06-19T13:20:50Z

The Spring 2026 due date for presenter measures will be postponed until no earlier than November 2026, to prioritise the completion of the identity verification transition period for directors and PSCs and to give us more time to address stakeholder feedback. · 2026-02-17T14:57:15Z

The services to update and close an authorised agent are now live. · 2025-06-19T09:47:24Z

From 8 April 2025, ACSPs can use our online service to tell Companies House when they've verified someone's identity. Link added to guidance page. · 2025-04-08T07:00:01Z

You can tell Companies House you have verified someone’s identity from 8 April 2025. · 2025-03-17T17:08:32Z

Added translation · 2025-02-19T00:00:00Z

Pending effects amendments not yet applied to this text

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Provenance

Every claim the system makes about this text is traceable to these identifiers.

Instrument
uk:govuk/acsp-guidance
Part
How to use your authorised agent account
Version
edacad8e91a15f717a51501c…
Content hash
sha256 5c0328fd9c721aba38dcefca…
Source
gov.uk/guidance/being-an-authorised-corporate-service-provider