Captured source text (L5)
If we need to suspend an authorised agent
We’ll send an email to the agent’s correspondence email address with information about what to do next.
We may need to ask the agent to provide more information or records about their filings. The agent will have 28 days to do this.
Users that have been added to the authorised agent account will not be able to access services for the authorised agent while it is suspended. This means they will not be able to:
- file as an authorised agent
- verify people’s identity for Companies House
People who have had their identity verified by the agent for Companies House may need to verify their identity again. We will contact anyone who needs to do this.
We’ll also publish information to show that the authorised agent has been suspended. We’ll publish the agent’s name, status and the date it was suspended.
Full captured verbatim text
We’ll send an email to the agent’s correspondence email address with information about what to do next. We may need to ask the agent to provide more information or records about their filings. The agent will have 28 days to do this. Users that have been added to the authorised agent account will not be able to access services for the authorised agent while it is suspended. This means they will not be able to: - file as an authorised agent - verify people’s identity for Companies House People who have had their identity verified by the agent for Companies House may need to verify their identity again. We will contact anyone who needs to do this. We’ll also publish information to show that the authorised agent has been suspended. We’ll publish the agent’s name, status and the date it was suspended.