How to meet Companies House identity verification standard ·

how to meet companies house identity verification standard chunk 1 · in force: unknown

Captured source text (L5)

When you verify someone’s identity for Companies House, you must meet our identity verification standard to comply with your legal responsibilities as an Authorised Corporate Service Provider (ACSP). This is also known as a Companies House authorised agent.
The steps in this guidance outline the minimum checks you must do. You must complete every step to verify someone’s identity to the required standard.
You can complete the checks remotely, or in person. You can also use commercial identity verification providers or platforms to complete the checks for you.
If you use a commercial provider or platform, it is still for you to decide if the required information a person provides you with is true. You must:
- be satisfied that the provider or platform completes all of the required steps to meet the standard – if they only complete some, you’ll need to do the other steps yourself - be able to explain and evidence why you have concluded that the steps they have taken are appropriate
If your identity checks do not meet the required standard, we could suspend or stop your business from acting as an authorised agent.
Full captured verbatim text
When you verify someone’s identity for Companies House, you must meet our identity verification standard to comply with your legal responsibilities as an Authorised Corporate Service Provider (ACSP). This is also known as a Companies House authorised agent.

The steps in this guidance outline the minimum checks you must do. You must complete every step to verify someone’s identity to the required standard.

You can complete the checks remotely, or in person. You can also use commercial identity verification providers or platforms to complete the checks for you.

If you use a commercial provider or platform, it is still for you to decide if the required information a person provides you with is true. You must:

- be satisfied that the provider or platform completes all of the required steps to meet the standard – if they only complete some, you’ll need to do the other steps yourself
- be able to explain and evidence why you have concluded that the steps they have taken are appropriate

If your identity checks do not meet the required standard, we could suspend or stop your business from acting as an authorised agent.

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Relevance to Signicat: 3/3 · detailed summary (L4) Status: not needed for a short provision · Stored artifact; current recipe verification unavailable

ACSPs verifying identity for Companies House must meet the verification standard and satisfy all minimum steps, directly or via commercial providers.

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Verification findings (20)

synthesis coverage: missing/unverified L2 main

synthesis coverage: missing evaluation uk:govuk/companies-house-idv-standard#how-to-meet-companies-house-identity-verification-standard-chunk-1

synthesis coverage: missing/unverified L2 step-1-ask-for-information-about-the-person

synthesis coverage: missing evaluation uk:govuk/companies-house-idv-standard#how-to-meet-companies-house-identity-verification-standard-step-1-ask-for-information-about-the-person

synthesis coverage: missing/unverified L2 step-2-get-evidence-to-verify-the-person-s-identity

synthesis coverage: missing evaluation uk:govuk/companies-house-idv-standard#how-to-meet-companies-house-identity-verification-standard-step-2-get-evidence-to-verify-the-person-s-identity

synthesis coverage: missing evaluation uk:govuk/companies-house-idv-standard#how-to-meet-companies-house-identity-verification-standard-step-2-get-evidence-to-verify-the-person-s-identity-documents-that-can-be-used-as-evidence

synthesis coverage: missing evaluation uk:govuk/companies-house-idv-standard#how-to-meet-companies-house-identity-verification-standard-step-2-get-evidence-to-verify-the-person-s-identity-documents-that-can-be-used-as-evidence-option-1

synthesis coverage: missing evaluation uk:govuk/companies-house-idv-standard#how-to-meet-companies-house-identity-verification-standard-step-2-get-evidence-to-verify-the-person-s-identity-documents-that-can-be-used-as-evidence-option-2

synthesis coverage: missing/unverified L2 step-3-check-the-evidence-is-real

synthesis coverage: missing evaluation uk:govuk/companies-house-idv-standard#how-to-meet-companies-house-identity-verification-standard-step-3-check-the-evidence-is-real

synthesis coverage: missing/unverified L2 step-4-check-it-is-a-real-identity-and-it-belongs-to-the-person-claiming-it

synthesis coverage: missing evaluation uk:govuk/companies-house-idv-standard#how-to-meet-companies-house-identity-verification-standard-step-4-check-it-is-a-real-identity-and-it-belongs-to-the-person-claiming-it

synthesis coverage: missing/unverified L2 step-5-keep-records-of-the-identity-checks

synthesis coverage: missing evaluation uk:govuk/companies-house-idv-standard#how-to-meet-companies-house-identity-verification-standard-step-5-keep-records-of-the-identity-checks

synthesis coverage: missing/unverified L2 step-6-decide-if-you-can-verify-the-person-s-identity

synthesis coverage: missing evaluation uk:govuk/companies-house-idv-standard#how-to-meet-companies-house-identity-verification-standard-step-6-decide-if-you-can-verify-the-person-s-identity

synthesis coverage: missing evaluation uk:govuk/companies-house-idv-standard#how-to-meet-companies-house-identity-verification-standard-step-6-decide-if-you-can-verify-the-person-s-identity-if-you-can-verify-their-identity

synthesis coverage: missing evaluation uk:govuk/companies-house-idv-standard#how-to-meet-companies-house-identity-verification-standard-step-6-decide-if-you-can-verify-the-person-s-identity-if-you-cannot-verify-their-identity

Instrument tier unavailable

Change history as published

Documents that have been cancelled or replaced with a newer one are now on the list of documents that cannot be used as evidence to verify someone's identity. eVisa is now on the list of photographic identity documents someone can provide an Authorised Corporate Service Provider (ACSP) when documents are being checked with identification document validation technology. Insurance policy is now on the list of Group B documents someone can provide an ACSP when documents are being checked by a person. · 2026-06-19T13:28:14Z

Update to 'Option 1'. For option 1, you must use identification document validation technology (IDVT) to validate the cryptographic features of the document. If the document does not have cryptographic features (for example, if it’s a non-chipped document such as a UK driving licence), the technology you use must be able to validate the physical security features to verify the document. · 2025-12-09T11:31:43Z

Bullet point for group A documents changed back to previous content: 'another type of photographic ID listed on PRADO'. · 2025-10-15T16:03:10Z

Bullet point updated for group A documents you can provide: 'another type of photographic ID from the EU, its member states, or other countries participating in PRADO'. · 2025-10-09T16:19:20Z

Updated wording in Option 1 and Option 2: 'photographic identity' documents. Amended wording in Step 3: 'Companies House cannot recommend any specific training providers but they must follow the Home Office best practice guide'. Added bullet to Step 4: 'insurance policy documents that show the person’s home address'. · 2025-09-05T10:03:17Z

Improvements to guidance following user feedback. · 2025-04-08T10:30:04Z

The service to voluntarily verify your identity will be available on Tuesday 8 April 2025. · 2025-03-12T10:00:05Z

Other ways to verify someone’s identity – The launch of the service to register as a Companies House authorised agent has been postponed. We’ll update this page when a new date is confirmed. · 2025-02-24T10:26:05Z

Added translation · 2025-02-19T00:00:00Z

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Instrument
uk:govuk/companies-house-idv-standard
Part
Version
1aea6a36c3e5a3bfe18a0f91…
Content hash
sha256 a121d701fc6131c6d3afba79…
Source
gov.uk/guidance/how-to-meet-companies-house-identity-verification-standard