Captured source text (L5)
User-to-user services (Part 3 services)
Part 3 services are defined in the Act as providers of user-to-user and search services. The age assurance duties for Part 3 services apply to user-to-user services.
User-to-user services are online services that enable users to generate, share or upload content (such as messages, images, videos, comments, audio) on the service that may be encountered by other users of the service. This includes services that enable user interactions.
Not all user-to-user services must implement HEAA. To determine if your service needs to do so, follow these steps:
#### 1. Complete a Children’s Access Assessment
All Part 3 services must complete a children’s access assessment to determine if they are “likely to be accessed by children”. To complete a children’s access assessment, you can use our [children's access assessment digital toolkit](/os-toolkit/child-access-assessment/childrens-access-assessment-tool).
As explained in our [Children's Access Assessments Guidance (PDF, 968.02 KB)](/siteassets/resources/documents/consultations/category-1-10-weeks/statement-protecting-children-from-harms-online/main-document/childrens-access-assessments-guidance.pdf?v=396655), we anticipate that most Part 3 services that do not use highly effective age assurance are likely to be accessed by children within the meaning of the Act.
#### 2. Carry out a Children’s Risk Assessment
If you determine that the service, or part of your service, is likely to be accessed by children then you need to complete a children’s risk assessment. Our [digital toolkit](/os-toolkit/protection-of-children/check-how-to-comply) is designed to help you do this.
You should follow the four-step risk assessment process outlined on the [Protection of children duties under the Online Safety Act page](/online-safety/protecting-children/protection-of-children-duties-under-the-online-safety-act). This will enable you to identify which Protection of Children measures are recommended for your service, including the measures relating to HEAA.
Full captured verbatim text
Part 3 services are defined in the Act as providers of user-to-user and search services. The age assurance duties for Part 3 services apply to user-to-user services. User-to-user services are online services that enable users to generate, share or upload content (such as messages, images, videos, comments, audio) on the service that may be encountered by other users of the service. This includes services that enable user interactions. Not all user-to-user services must implement HEAA. To determine if your service needs to do so, follow these steps: #### 1. Complete a Children’s Access Assessment All Part 3 services must complete a children’s access assessment to determine if they are “likely to be accessed by children”. To complete a children’s access assessment, you can use our [children's access assessment digital toolkit](/os-toolkit/child-access-assessment/childrens-access-assessment-tool). As explained in our [Children's Access Assessments Guidance (PDF, 968.02 KB)](/siteassets/resources/documents/consultations/category-1-10-weeks/statement-protecting-children-from-harms-online/main-document/childrens-access-assessments-guidance.pdf?v=396655), we anticipate that most Part 3 services that do not use highly effective age assurance are likely to be accessed by children within the meaning of the Act. #### 2. Carry out a Children’s Risk Assessment If you determine that the service, or part of your service, is likely to be accessed by children then you need to complete a children’s risk assessment. Our [digital toolkit](/os-toolkit/protection-of-children/check-how-to-comply) is designed to help you do this. You should follow the four-step risk assessment process outlined on the [Protection of children duties under the Online Safety Act page](/online-safety/protecting-children/protection-of-children-duties-under-the-online-safety-act). This will enable you to identify which Protection of Children measures are recommended for your service, including the measures relating to HEAA.