Ofcom: guidance on highly effective age assurance (Part 3) · effective

effective

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effective

4.1Service providers need to: (a) choose an appropriate kind (or kinds) of age assurance; and
(b)implement it in such a way that it is highly effective at correctly determining whether a user is a child.
4.2To ensure that an age assurance process is, in practice, highly effective at correctly determining whether or not a user is a child, service providers should ensure that the process fulfils each of the following four criteria:
• it is technically accurate;
• it is robust;
• it is reliable; and
• it is fair.
4.3These criteria apply to the technical operation of the age assurance process. Table 4.1 below provides a summary of the criteria, all of which should be considered by service providers to decide their approach to age assurance. In addition to the summary in the table, we give more detail about each criterion below.
Table 4.1: Summary table of the criteria service providers should fulfil and how they can do so.
| | Criteria | | | Practical steps to fulfil criteria | | | --- | --- | --- | --- | --- | --- | | Technical accuracy: the degree to which an age assurance method can correctly determine the age of a user under test lab conditions. | Technical accuracy: the degree to | | | Ensure the age assurance method(s) has been evaluated | | | | which an age assurance method can | | | against appropriate metrics and the results indicate that | | | | correctly determine the age of a user | | | the method(s) is able to correctly determine whether or | | | | under test lab conditions. | | | not a particular user is a child under test lab conditions. | | | | | | | Where the age assurance process used on the service | | | | | | | involves the use of age estimation, the provider should | | | | | | | use a challenge age approach. | | | | | | | Periodically review whether the technical accuracy of the | | | | | | | age assurance process for the service could be improved | | | | | | | by making use of new technology and where | | | | | | | appropriate, make changes to the age assurance | | | | | | | process. | |
Technical accuracy: the degree to Ensure the age assurance method(s) has been evaluated which an age assurance method can against appropriate metrics and the results indicate that correctly determine the age of a user the method(s) is able to correctly determine whether or under test lab conditions. not a particular user is a child under test lab conditions.
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Full captured verbatim text
4.1 Service providers need to: (a) choose an appropriate kind (or kinds) of age assurance; and

(b) implement it in such a way that it is highly effective at correctly determining whether a
user is a child.

4.2 To ensure that an age assurance process is, in practice, highly effective at correctly
determining whether or not a user is a child, service providers should ensure that the
process fulfils each of the following four criteria:

• it is technically accurate;

• it is robust;

• it is reliable; and

• it is fair.

4.3 These criteria apply to the technical operation of the age assurance process. Table 4.1
below provides a summary of the criteria, all of which should be considered by service
providers to decide their approach to age assurance. In addition to the summary in the
table, we give more detail about each criterion below.

Table 4.1: Summary table of the criteria service providers should fulfil and how they can do so.

| | Criteria | | | Practical steps to fulfil criteria | |
| --- | --- | --- | --- | --- | --- |
| Technical accuracy: the degree to which an age assurance method can correctly determine the age of a user under test lab conditions. | Technical accuracy: the degree to | | | Ensure the age assurance method(s) has been evaluated | |
| | which an age assurance method can | | | against appropriate metrics and the results indicate that | |
| | correctly determine the age of a user | | | the method(s) is able to correctly determine whether or | |
| | under test lab conditions. | | | not a particular user is a child under test lab conditions. | |
| | | | | Where the age assurance process used on the service | |
| | | | | involves the use of age estimation, the provider should | |
| | | | | use a challenge age approach. | |
| | | | | Periodically review whether the technical accuracy of the | |
| | | | | age assurance process for the service could be improved | |
| | | | | by making use of new technology and where | |
| | | | | appropriate, make changes to the age assurance | |
| | | | | process. | |

Technical accuracy: the degree to Ensure the age assurance method(s) has been evaluated
which an age assurance method can against appropriate metrics and the results indicate that
correctly determine the age of a user the method(s) is able to correctly determine whether or
under test lab conditions. not a particular user is a child under test lab conditions.

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Service providers must implement highly effective age assurance fulfilling four core criteria: technical accuracy, robustness, reliability, and fairness.

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uk:ofcom/heaa-guidance-part3
Part
effective
Version
eb000eee3d25f24ca2bee58c…
Content hash
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Source
ofcom.org.uk/siteassets/resources/documents/consultations/category-1-10-weeks/statement-protecting-children-from-harms-online/main-document/guidance-on-highly-effective-age-assurance-part-3-guidance-.pdf?v=396471