Privacy and Electronic Communications (EC Directive) Regulations 2003 ·

17 Termination of automatic call forwarding

reg. 17 · in force: yes

Captured statutory text (L5)

17 Termination of automatic call forwarding

(1)Where—

(a)calls originally directed to another line are being automatically forwarded to a subscriber’s line as a result of action taken by a third party, and

(b)the subscriber requests his provider of electronic communications services (“the subscriber’s provider”) to stop the forwarding of those calls,

the subscriber’s provider shall ensure, free of charge, that the forwarding is stopped without any avoidable delay.

(2)For the purposes of paragraph (1), every other communications provider shall comply with any reasonable requests made by the subscriber’s provider to assist in the prevention of that forwarding.

Full captured verbatim text

(1) Where—

(a) calls originally directed to another line are being automatically forwarded to a subscriber’s line as a result of action taken by a third party, and

(b) the subscriber requests his provider of electronic communications services (“the subscriber’s provider”) to stop the forwarding of those calls,

the subscriber’s provider shall ensure, free of charge, that the forwarding is stopped without any avoidable delay.

(2) For the purposes of paragraph (1), every other communications provider shall comply with any reasonable requests made by the subscriber’s provider to assist in the prevention of that forwarding.

What this provision means

Model summary, checked against the text on the left.

Relevance to Signicat: 1/3 · detailed summary (L4) Status: not needed for a short provision · Stored artifact; current recipe verification unavailable

Service providers must stop unwanted automatic call forwarding free of charge upon subscriber request.

Only the one-line summary above is stored for this provision; the text itself is the evidence.

Refers to

No captured references.

Referred to by

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Part summaries

0 of 0 parts have a verified summary.

L1 unavailable for current verification: the overall summary needs every part verified. Provisions and the verified summaries remain readable.

Verification findings (102)

synthesis coverage: missing/unverified L2 main

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Instrument tier unavailable

Change history as published

Reg. 5B omitted (5.2.2026) by virtue of Data (Use and Access) Act 2025 (c. 18), ss. 115(3), 142(1); S.I. 2026/82, reg. 2(y) (with regs. 8-11)

Reg. 31A omitted (5.2.2026) by virtue of Data (Use and Access) Act 2025 (c. 18), ss. 115(6), 142(1); S.I. 2026/82, reg. 2(y) (with regs. 8-11)

Reg. 31B omitted (5.2.2026) by virtue of Data (Use and Access) Act 2025 (c. 18), ss. 115(7), 142(1); S.I. 2026/82, reg. 2(y) (with regs. 8-11)

Pending effects amendments not yet applied to this text

reg. 33 words substituted by The Data (Use and Access) Act 2025 (Consequential Amendments and Transitional Provision) Regulations 2026 Sch. 3 para. 6(6)(b)(ii) · Effective date unknown · reg. 33

reg. 33 word substituted by The Data (Use and Access) Act 2025 (Consequential Amendments and Transitional Provision) Regulations 2026 Sch. 3 para. 6(6)(c) · Effective date unknown · reg. 33

Provenance

Every claim the system makes about this text is traceable to these identifiers.

Instrument: uk:uksi/2003/2426
Part
Version: d0dbd86454c94cdf82f0218b…
Content hash: sha256 2bdd218950f8a2434155a1cb…
Source: legislation.gov.uk/uksi/2003/2426