As last captured

Consumer Rights Act 2015 · PART 3 Powers in relation to the production of information

17B

Sch. 5 para. 17B · in force: yes

Captured statutory text (L5)

17B

(1)This paragraph applies in relation to a notice given to a person under this Part of this Schedule.
(2)The notice may be given by—
(a)delivering it to the person,
(b)leaving it at the person’s proper address,
(c)sending it by post to the person at that address, or
(d)sending it to the person by email to the person’s email address.
(3)A notice to a body corporate may be given in accordance with sub-paragraph (2) to any officer of that body.
(4)A notice to a partnership may be given in accordance with sub-paragraph (2) to any partner or a person who has the control or management of the partnership business.
(5)A notice to a firm other than a body corporate or a partnership may be given in accordance with sub-paragraph (2) to any member of the governing body of the firm.
(6)A person’s proper address is—
(a)in a case where the person has specified an address as one at which the person, or someone acting on the person’s behalf, will accept service of notices or other documents, that address;
(b)in any other case, the address determined in accordance with sub-paragraph (7).
(7)A person’s proper address is (if sub-paragraph (6)(a) does not apply)—
(a)in the case of a body corporate, its registered or principal office;
(b)in the case of a partnership, the principal office of the partnership;
(c)in the case of a firm other than a body corporate or a partnership, the principal office of the firm;
(d)in a case where none of paragraphs (a) to (c) apply, any address by means of which the enforcer or officer giving the notice believes, on reasonable grounds, that the notice will come to the attention of the person.
(8)A person’s email address is—
(a)any email address published for the time being by that person as an address for contacting that person, or
(b)if there is no such published address, any email address by means of which the enforcer or officer giving the notice believes, on reasonable grounds, that the notice will come to the attention of that person.
(9)In the case of—
(a)a body corporate registered outside the United Kingdom,
(b)a partnership carrying on business outside the United Kingdom, or
(c)any other type of firm with offices outside the United Kingdom,
references to its principal office include references to its principal office in the United Kingdom or, if it has no principal office in the United Kingdom, any place in the United Kingdom where it carries on business or conducts activities.
(10)In this paragraph “officer”, in relation to a body corporate, means any director, manager, secretary or other similar officer of the body.
(11)This paragraph does not limit other lawful means of giving notice.
Full captured verbatim text
(1) This paragraph applies in relation to a notice given to a person under this Part of this Schedule.

(2) The notice may be given by—

(a) delivering it to the person,

(b) leaving it at the person’s proper address,

(c) sending it by post to the person at that address, or

(d) sending it to the person by email to the person’s email address.

(3) A notice to a body corporate may be given in accordance with sub-paragraph (2) to any officer of that body.

(4) A notice to a partnership may be given in accordance with sub-paragraph (2) to any partner or a person who has the control or management of the partnership business.

(5) A notice to a firm other than a body corporate or a partnership may be given in accordance with sub-paragraph (2) to any member of the governing body of the firm.

(6) A person’s proper address is—

(a) in a case where the person has specified an address as one at which the person, or someone acting on the person’s behalf, will accept service of notices or other documents, that address;

(b) in any other case, the address determined in accordance with sub-paragraph (7).

(7) A person’s proper address is (if sub-paragraph (6)(a) does not apply)—

(a) in the case of a body corporate, its registered or principal office;

(b) in the case of a partnership, the principal office of the partnership;

(c) in the case of a firm other than a body corporate or a partnership, the principal office of the firm;

(d) in a case where none of paragraphs (a) to (c) apply, any address by means of which the enforcer or officer giving the notice believes, on reasonable grounds, that the notice will come to the attention of the person.

(8) A person’s email address is—

(a) any email address published for the time being by that person as an address for contacting that person, or

(b) if there is no such published address, any email address by means of which the enforcer or officer giving the notice believes, on reasonable grounds, that the notice will come to the attention of that person.

(9) In the case of—

(a) a body corporate registered outside the United Kingdom,

(b) a partnership carrying on business outside the United Kingdom, or

(c) any other type of firm with offices outside the United Kingdom,

references to its principal office include references to its principal office in the United Kingdom or, if it has no principal office in the United Kingdom, any place in the United Kingdom where it carries on business or conducts activities.

(10) In this paragraph “officer”, in relation to a body corporate, means any director, manager, secretary or other similar officer of the body.

(11) This paragraph does not limit other lawful means of giving notice.

What this provision means

Model summary, checked against the text on the left.

Relevance to Signicat: 1/3 · detailed summary (L4) Status: not needed for a short provision · Stored artifact; current recipe verification unavailable

An enforcer may give notice by delivering it, leaving it, posting it, or emailing it to the person's address.

Only the one-line summary above is stored for this provision; the text itself is the evidence.

Refers to

No captured references.

Referred to by

schedule ref schedule_ref · Sch. 5 para. 20A

schedule ref schedule_ref · Sch. 6 para. 1

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schedule ref schedule_ref · Sch. 6 para. 59

Part summaries

0 of 0 parts have a verified summary.

L1 unavailable for current verification: the overall summary needs every part verified. Provisions and the verified summaries remain readable.

Verification findings (469)

synthesis coverage: missing/unverified L2 part-1-chapter-1

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-1

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-2

synthesis coverage: missing/unverified L2 part-1-chapter-2

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-3

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-4

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-5

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-6

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synthesis coverage: missing evaluation uk:ukpga/2015/15#section-8

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-9

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synthesis coverage: missing evaluation uk:ukpga/2015/15#section-11

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-12

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-13

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-14

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-15

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-16

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-17

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-18

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synthesis coverage: missing evaluation uk:ukpga/2015/15#section-20

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synthesis coverage: missing evaluation uk:ukpga/2015/15#section-32

synthesis coverage: missing/unverified L2 part-1-chapter-3

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-33

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synthesis coverage: missing/unverified L2 part-1-chapter-4

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synthesis coverage: missing/unverified L2 part-1-chapter-5

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-58

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-59

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-60

synthesis coverage: missing/unverified L2 part-2

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-61

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synthesis coverage: missing/unverified L2 part-3-chapter-4

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synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-28

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-29

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synthesis coverage: missing/unverified L2 schedule-1

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synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-49

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synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-55

synthesis coverage: missing/unverified L2 schedule-2-part-1

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synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-14

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synthesis coverage: missing/unverified L2 schedule-2-part-2

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synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-16A

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-16B

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Instrument tier unavailable

Change history as published

Sch. 5 para. 4 and cross-heading omitted (6.4.2025) by virtue of Digital Markets, Competition and Consumers Act 2024 (c. 13), s. 339(1), Sch. 18 para. 11(3) (with Sch. 19); S.I. 2025/272, reg. 2(1)(9)

Pending effects amendments not yet applied to this text

s. 83 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 2 · Effective date unknown · s. 83

s. 84 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 2 · Effective date unknown · s. 84

s. 85 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 2 · Effective date unknown · s. 85

s. 86 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 2 · Effective date unknown · s. 86

s. 87 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 2 · Effective date unknown · s. 87

Show all 30

s. 88 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 2 · Effective date unknown · s. 88

Sch. 9 para. 1 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 3 · Effective date unknown · Sch. 9 para. 1

Sch. 9 para. 2 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 3 · Effective date unknown · Sch. 9 para. 2

Sch. 9 para. 3 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 3 · Effective date unknown · Sch. 9 para. 3

Sch. 9 para. 4 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 3 · Effective date unknown · Sch. 9 para. 4

Sch. 9 para. 5 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 3 · Effective date unknown · Sch. 9 para. 5

Sch. 9 para. 6 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 3 · Effective date unknown · Sch. 9 para. 6

s. 11(4) words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(2)(a) · Effective date unknown · s. 11

s. 11(5) words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(2)(b) · Effective date unknown · s. 11

s. 12(2A) inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(3)(a) · Effective date unknown · s. 12

s. 12(3) words substituted by Digital Markets, Competition and Consumers Act 2024 s. 278(3)(b)(i) · Effective date unknown · s. 12

s. 12(3) words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(3)(b)(ii) · Effective date unknown · s. 12

s. 36(3) words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(4)(a) · Effective date unknown · s. 36

s. 36(4) words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(4)(b) · Effective date unknown · s. 36

s. 37(2A) inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(5)(a) · Effective date unknown · s. 37

s. 37(3) words substituted by Digital Markets, Competition and Consumers Act 2024 s. 278(5)(b)(i) · Effective date unknown · s. 37

s. 37(3) words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(5)(b)(ii) · Effective date unknown · s. 37

s. 50(3) words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(6)(a) · Effective date unknown · s. 50

s. 50(4) words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(6)(b) · Effective date unknown · s. 50

s. 88(1) words omitted by Leasehold and Freehold Reform Act 2024 Sch. 9 para. 16 · Effective date unknown · s. 88

Sch. 5 para. 10 words inserted by Automated Vehicles Act 2024 Sch. 5 para. 2 · Effective date unknown · Sch. 5 para. 10

Sch. 5 para. 10 words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(7) · Effective date unknown · Sch. 5 para. 10

Sch. 5 para. 10 words inserted by Leasehold and Freehold Reform Act 2024 s. 23(5)(a) · Effective date unknown · Sch. 5 para. 10

specified provision(s) amendment to earlier commencing SI 2015/1630, art. 4, 6 by The Consumer Rights Act 2015 (Commencement No. 3, Transitional Provisions, Savings and Consequential Amendments) (Amendment) Order 2016 art. 2 · Effective date unknown

Sch. 5 words inserted by Tobacco and Vapes Act 2026 Sch. 21 para. 12 · Effective date unknown

Provenance

Every claim the system makes about this text is traceable to these identifiers.

Instrument
uk:ukpga/2015/15
Part
PART 3 Powers in relation to the production of information
Version
9f3ce0f809cfa74da6064c11…
Content hash
sha256 27d3c5b41cfccf2f0d200161…
Source
legislation.gov.uk/ukpga/2015/15