legislation

Consumer Rights Act 2015

Verified at publication, 2026-11-12 11:05 UTC

434 provisions in 30 parts · official text ↗

No overall summary yet: some parts of this source have not passed verification. The part summaries that did pass and the full text of every provision are below.

Part summaries

0 of 0 parts have a verified summary.

L1 unavailable for current verification: the overall summary needs every part verified. Provisions and the verified summaries remain readable.

Verification findings (469)

synthesis coverage: missing/unverified L2 part-1-chapter-1

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-1

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-2

synthesis coverage: missing/unverified L2 part-1-chapter-2

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-3

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-4

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-5

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-6

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-7

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-8

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-9

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-10

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-11

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-12

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-13

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-14

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-15

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-16

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-17

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-18

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-19

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-20

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-21

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-22

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-23

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-24

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-25

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-26

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-27

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-28

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-29

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-30

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-31

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-32

synthesis coverage: missing/unverified L2 part-1-chapter-3

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-33

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-34

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-35

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-36

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-37

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-38

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-39

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-40

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-41

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-42

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-43

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-44

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-45

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-46

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-47

synthesis coverage: missing/unverified L2 part-1-chapter-4

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-48

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-49

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-50

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-51

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-52

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-53

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-54

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-55

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-56

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-57

synthesis coverage: missing/unverified L2 part-1-chapter-5

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-58

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-59

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-60

synthesis coverage: missing/unverified L2 part-2

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-61

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-62

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-63

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-64

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-65

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-66

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-67

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-68

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-69

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-70

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-71

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-72

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-73

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-74

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-75

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-76

synthesis coverage: missing/unverified L2 part-3-chapter-1

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-77

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-78

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-79

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-80

synthesis coverage: missing/unverified L2 part-3-chapter-2

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-81

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-82

synthesis coverage: missing/unverified L2 part-3-chapter-3

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-83

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-84

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-85

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-86

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-87

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-88

synthesis coverage: missing/unverified L2 part-3-chapter-4

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-89

synthesis coverage: missing/unverified L2 part-3-chapter-5

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-90

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-91

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-92

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-93

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-94

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-95

synthesis coverage: missing/unverified L2 part-3-chapter-6

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-96

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-97

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-98

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-99

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-100

synthesis coverage: missing evaluation uk:ukpga/2015/15#section-101

synthesis coverage: missing/unverified L2 schedule-1

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-1

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-2

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-3

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-4

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-5

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-6

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-7

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-8

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-9

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-10

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-11

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-12

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-13

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-14

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-15

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-16

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-17

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-18

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-19

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-20

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-21

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-22

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-23

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-24

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-25

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-26

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-27

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-28

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-29

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-30

synthesis coverage: missing/unverified L2 schedule-1

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-31

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-32

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-33

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-34

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-35

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-36

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-37

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-38

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-39

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-40

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-41

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-42

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-43

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-44

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-45

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-46

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-47

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-48

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-49

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-50

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-51

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-52

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-53

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-54

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-1-paragraph-55

synthesis coverage: missing/unverified L2 schedule-2-part-1

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-1

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-2

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-3

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-4

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-5

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-6

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-7

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-8

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-9

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-10

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-11

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-12

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-13

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-14

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-15

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-16

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-17

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-18

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-19

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-20

synthesis coverage: missing/unverified L2 schedule-2-part-2

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-21

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-22

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-23

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-24

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-2-paragraph-25

synthesis coverage: missing/unverified L2 schedule-3

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-3-paragraph-1

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-3-paragraph-2

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-3-paragraph-3

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-3-paragraph-4

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-3-paragraph-5

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-3-paragraph-6

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-3-paragraph-7

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-3-paragraph-8

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-3-paragraph-9

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-3-paragraph-10

synthesis coverage: missing/unverified L2 schedule-4

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-1

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-2

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-3

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-4

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-5

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-6

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-7

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-8

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-9

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-10

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-11

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-12

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-13

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-14

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-15

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-16

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-17

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-18

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-19

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-20

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-21

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-22

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-23

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-24

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-25

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-26

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-27

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-28

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-29

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-30

synthesis coverage: missing/unverified L2 schedule-4

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-31

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-32

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-33

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-34

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-35

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-36

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-37

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-38

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-4-paragraph-39

synthesis coverage: missing/unverified L2 schedule-5-part-1

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-1

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-2

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-3

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-4

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-5

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-6

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-7

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-8

synthesis coverage: missing/unverified L2 schedule-5-part-2

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-9

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-10

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-11

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-12

synthesis coverage: missing/unverified L2 schedule-5-part-3

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-13

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-14

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-15

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-16

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-16A

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-16B

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-16C

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-16D

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-16E

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-16F

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-16G

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-16H

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-16I

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-16J

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-17

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-17A

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-17B

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-18

synthesis coverage: missing/unverified L2 schedule-5-part-4

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-19

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-20

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-20A

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-21

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-22

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-23

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-24

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-25

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-26

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-27

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-28

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-29

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-30

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-30A

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-31

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-32

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-33

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-34

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-35

synthesis coverage: missing/unverified L2 schedule-5-part-5

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-36

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-37

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-38

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-39

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-40

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-41

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-42

synthesis coverage: missing/unverified L2 schedule-5-part-6

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-43

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-44

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-45

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-5-paragraph-46

synthesis coverage: missing/unverified L2 schedule-6

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-1

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-2

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-3

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-4

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-5

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-6

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-7

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-8

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-9

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-10

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-11

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-12

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-13

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-14

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-15

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-16

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-17

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-18

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-19

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-20

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-21

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-22

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-23

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-24

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-25

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-26

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-27

synthesis coverage: missing evaluation uk:ukpga/2015/15#schedule-6-paragraph-28

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synthesis coverage: missing/unverified L2 schedule-7

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synthesis coverage: missing/unverified L2 schedule-8-part-1

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synthesis coverage: missing/unverified L2 schedule-9

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Instrument tier unavailable

Change history as published

Sch. 5 para. 4 and cross-heading omitted (6.4.2025) by virtue of Digital Markets, Competition and Consumers Act 2024 (c. 13), s. 339(1), Sch. 18 para. 11(3) (with Sch. 19); S.I. 2025/272, reg. 2(1)(9)

Pending effects amendments not yet applied to this text

s. 83 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 2 · Effective date unknown · s. 83

s. 84 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 2 · Effective date unknown · s. 84

s. 85 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 2 · Effective date unknown · s. 85

s. 86 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 2 · Effective date unknown · s. 86

s. 87 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 2 · Effective date unknown · s. 87

Show all 30

s. 88 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 2 · Effective date unknown · s. 88

Sch. 9 para. 1 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 3 · Effective date unknown · Sch. 9 para. 1

Sch. 9 para. 2 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 3 · Effective date unknown · Sch. 9 para. 2

Sch. 9 para. 3 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 3 · Effective date unknown · Sch. 9 para. 3

Sch. 9 para. 4 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 3 · Effective date unknown · Sch. 9 para. 4

Sch. 9 para. 5 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 3 · Effective date unknown · Sch. 9 para. 5

Sch. 9 para. 6 coming into force by Gorchymyn Deddf Hawliau Defnyddwyr 2015 (Cychwyn Rhif 2) (Cymru) 2015 art. 3 · Effective date unknown · Sch. 9 para. 6

s. 11(4) words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(2)(a) · Effective date unknown · s. 11

s. 11(5) words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(2)(b) · Effective date unknown · s. 11

s. 12(2A) inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(3)(a) · Effective date unknown · s. 12

s. 12(3) words substituted by Digital Markets, Competition and Consumers Act 2024 s. 278(3)(b)(i) · Effective date unknown · s. 12

s. 12(3) words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(3)(b)(ii) · Effective date unknown · s. 12

s. 36(3) words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(4)(a) · Effective date unknown · s. 36

s. 36(4) words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(4)(b) · Effective date unknown · s. 36

s. 37(2A) inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(5)(a) · Effective date unknown · s. 37

s. 37(3) words substituted by Digital Markets, Competition and Consumers Act 2024 s. 278(5)(b)(i) · Effective date unknown · s. 37

s. 37(3) words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(5)(b)(ii) · Effective date unknown · s. 37

s. 50(3) words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(6)(a) · Effective date unknown · s. 50

s. 50(4) words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(6)(b) · Effective date unknown · s. 50

s. 88(1) words omitted by Leasehold and Freehold Reform Act 2024 Sch. 9 para. 16 · Effective date unknown · s. 88

Sch. 5 para. 10 words inserted by Automated Vehicles Act 2024 Sch. 5 para. 2 · Effective date unknown · Sch. 5 para. 10

Sch. 5 para. 10 words inserted by Digital Markets, Competition and Consumers Act 2024 s. 278(7) · Effective date unknown · Sch. 5 para. 10

Sch. 5 para. 10 words inserted by Leasehold and Freehold Reform Act 2024 s. 23(5)(a) · Effective date unknown · Sch. 5 para. 10

specified provision(s) amendment to earlier commencing SI 2015/1630, art. 4, 6 by The Consumer Rights Act 2015 (Commencement No. 3, Transitional Provisions, Savings and Consequential Amendments) (Amendment) Order 2016 art. 2 · Effective date unknown

Sch. 5 words inserted by Tobacco and Vapes Act 2026 Sch. 21 para. 12 · Effective date unknown

Full TOC · table of contents Expand all parts

30 parts · 434 provisions. Open a provision for its text and, where available, its one-line summary.

CHAPTER 1 Introduction · 2 provisions

1 Where Part 1 applies

2 Key definitions

CHAPTER 2 Goods · 30 provisions

3 Contracts covered by this Chapter

4 Ownership of goods

5 Sales contracts

6 Contracts for the hire of goods

7 Hire-purchase agreements

8 Contracts for transfer of goods

9 Goods to be of satisfactory quality

10 Goods to be fit for particular purpose

11 Goods to be as described

12 Other pre-contract information included in contract

13 Goods to match a sample

14 Goods to match a model seen or examined

15 Installation as part of conformity of the goods with the contract

16 Goods not conforming to contract if digital content does not conform

17 Trader to have right to supply the goods etc

18 No other requirement to treat term about quality or fitness as included

19 Consumer's rights to enforce terms about goods

20 Right to reject

21 Partial rejection of goods

22 Time limit for short-term right to reject

23 Right to repair or replacement

24 Right to price reduction or final right to reject

25 Delivery of wrong quantity

26 Instalment deliveries

27 Consignation, or payment into court, in Scotland

28 Delivery of goods

29 Passing of risk

30 Goods under guarantee

31 Liability that cannot be excluded or restricted

32 Contracts applying law of a country other than the UK

CHAPTER 3 Digital content · 15 provisions

33 Contracts covered by this Chapter

34 Digital content to be of satisfactory quality

35 Digital content to be fit for particular purpose

36 Digital content to be as described

37 Other pre-contract information included in contract

38 No other requirement to treat term about quality or fitness as included

39 Supply by transmission and facilities for continued transmission

40 Quality, fitness and description of content supplied subject to modifications

41 Trader's right to supply digital content

42 Consumer's rights to enforce terms about digital content

43 Right to repair or replacement

44 Right to price reduction

45 Right to a refund

46 Remedy for damage to device or to other digital content

47 Liability that cannot be excluded or restricted

CHAPTER 4 Services · 10 provisions

48 Contracts covered by this Chapter

49 Service to be performed with reasonable care and skill

50 Information about the trader or service to be binding

51 Reasonable price to be paid for a service

52 Service to be performed within a reasonable time

53 Relation to other law on contract terms

54 Consumer's rights to enforce terms about services

55 Right to repeat performance

56 Right to price reduction

57 Liability that cannot be excluded or restricted

CHAPTER 5 General and supplementary provisions · 3 provisions

58 Powers of the court

59 Interpretation

60 Changes to other legislation

PART 2 Unfair terms · 16 provisions

61 Contracts and notices covered by this Part

62 Requirement for contract terms and notices to be fair

63 Contract terms which may or must be regarded as unfair

64 Exclusion from assessment of fairness

65 Bar on exclusion or restriction of negligence liability

66 Scope of section 65

67 Effect of an unfair term on the rest of a contract

68 Requirement for transparency

69 Contract terms that may have different meanings

70 Enforcement of the law on unfair contract terms

71 Duty of court to consider fairness of term

72 Application of rules to secondary contracts

73 Disapplication of rules to mandatory terms and notices

74 Contracts applying law of a country other than the UK

75 Changes to other legislation

76 Interpretation of Part 2

CHAPTER 1 Enforcement etc. · 4 provisions

77 Investigatory powers etc

78 Amendment of weights and measures legislation regarding unwrapped bread

79 Enterprise Act 2002: enhanced consumer measures and other enforcement

80 Contravention of code regulating premium rate services

CHAPTER 2 Competition · 2 provisions

81 Private actions in competition law

82 Appointment of judges to the Competition Appeal Tribunal

CHAPTER 3 Duty of letting agents to publicise fees etc · 6 provisions

83 Duty of letting agents to publicise fees etc

84 Letting agents to which the duty applies

85 Fees to which the duty applies

86 Letting agency work and property management work

87 Enforcement of the duty

88 Supplementary provisions

CHAPTER 4 Student complaints scheme · 1 provisions

89 Qualifying institutions for the purposes of the student complaints scheme

CHAPTER 5 Secondary ticketing · 6 provisions

90 Duty to provide information about tickets

91 Prohibition on cancellation or blacklisting

92 Duty to report criminal activity

93 Enforcement of this Chapter

94 Duty to review measures relating to secondary ticketing

95 Interpretation of this Chapter

CHAPTER 6 General · 6 provisions

96 Power to make consequential provision

97 Power to make transitional, transitory and saving provision

98 Financial provision

99 Extent

100 Commencement

101 Short title

SCHEDULE 1 · 55 provisions

1
2
3
4
5
6
7
8
9
10
11
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13
14
15
16
17
18
19
20
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36
37
38
39
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42
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45
46
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48
49
50
51
52
53
54
55

PART 1 List of terms · 20 provisions

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

PART 2 Scope of Part 1 · 5 provisions

SCHEDULE 3 · 10 provisions

1
2
3
4
5
6
7
8
9
10

SCHEDULE 4 · 39 provisions

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
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24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39

PART 1 Basic concepts · 8 provisions

1
2
3
4.
5
6
7
8

PART 2 The enforcer's legislation · 4 provisions

PART 3 Powers in relation to the production of information · 18 provisions

PART 4 Further powers exercisable by domestic enforcers and authorised enforcers · 19 provisions

19
20
20A
21
22
23
24
25
26
27
28
29
30
30A
31
32
33
34
35

PART 5 Provisions supplementary to Parts 3 and 4 · 7 provisions

PART 6 Exercise of enforcement functions by area enforcers · 4 provisions

SCHEDULE 6 · 85 provisions

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85

SCHEDULE 7 · 10 provisions

1
2
3
4
5
6
7
8
9
10

PART 1 Competition Act 1998 · 17 provisions

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17

PART 2 Enterprise Act 2002 · 19 provisions

18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36

PART 3 Courts and Legal Services Act 1990 · 1 provisions

SCHEDULE 9 · 6 provisions

SCHEDULE 10 · 6 provisions