Watchtower/Law library/Privacy and Electronic.../21 Calls for direct marketing purposes
As last captured

Privacy and Electronic Communications (EC Directive) Regulations 2003 ·

21 Calls for direct marketing purposes

reg. 21 · in force: yes

Captured statutory text (L5)

21 Calls for direct marketing purposes

(A1)A person shall neither use, nor instigate the use of, a public electronic communications service for the purposes of making calls (whether solicited or unsolicited) for direct marketing purposes except where that person—
(a)does not prevent presentation of the identity of the calling line on the called line; or
(b)presents the identity of a line on which he can be contacted.
(1)A person shall neither use, nor instigate the use of, a public electronic communications service for the purposes of making unsolicited calls for direct marketing purposes where—
(a)the called line is that of a subscriber who has previously notified the caller that such calls should not for the time being be made on that line; or
(b)the number allocated to a subscriber in respect of the called line is one listed in the register kept under regulation 26.
(2)A subscriber shall not permit his line to be used in contravention of paragraphs (A1) or (1).
(3)A person shall not be held to have contravened paragraph (1)(b) where the number allocated to the called line has been listed on the register for less than 28 days preceding that on which the call is made.
(4)Where a subscriber who has caused a number allocated to a line of his to be listed in the register kept under regulation 26 has notified a caller that he does not, for the time being, object to such calls being made on that line by that caller, such calls may be made by that caller on that line, notwithstanding that the number allocated to that line is listed in the said register.
(5)Where a subscriber has given a caller notification pursuant to paragraph (4) in relation to a line of his—
(a)the subscriber shall be free to withdraw that notification at any time, and
(b)where such notification is withdrawn, the caller shall not make such calls on that line.
(6)Paragraph (1) does not apply to a case falling within regulation 21A or 21B.
Full captured verbatim text
(A1) A person shall neither use, nor instigate the use of, a public electronic communications service for the purposes of making calls (whether solicited or unsolicited) for direct marketing purposes except where that person—

(a) does not prevent presentation of the identity of the calling line on the called line; or

(b) presents the identity of a line on which he can be contacted.

(1) A person shall neither use, nor instigate the use of, a public electronic communications service for the purposes of making unsolicited calls for direct marketing purposes where—

(a) the called line is that of a subscriber who has previously notified the caller that such calls should not for the time being be made on that line; or

(b) the number allocated to a subscriber in respect of the called line is one listed in the register kept under regulation 26.

(2) A subscriber shall not permit his line to be used in contravention of paragraphs (A1) or (1).

(3) A person shall not be held to have contravened paragraph (1)(b) where the number allocated to the called line has been listed on the register for less than 28 days preceding that on which the call is made.

(4) Where a subscriber who has caused a number allocated to a line of his to be listed in the register kept under regulation 26 has notified a caller that he does not, for the time being, object to such calls being made on that line by that caller, such calls may be made by that caller on that line, notwithstanding that the number allocated to that line is listed in the said register.

(5) Where a subscriber has given a caller notification pursuant to paragraph (4) in relation to a line of his—

(a) the subscriber shall be free to withdraw that notification at any time, and

(b) where such notification is withdrawn, the caller shall not make such calls on that line.

(6) Paragraph (1) does not apply to a case falling within regulation 21A or 21B.

What this provision means

Model summary, checked against the text on the left.

Relevance to Signicat: 3/3 · detailed summary (L4) Status: not needed for a short provision · Stored artifact; current recipe verification unavailable

Restricts direct marketing calls requiring calling line identification and prohibiting unsolicited calls to objecting subscribers or register listings.

Only the one-line summary above is stored for this provision; the text itself is the evidence.

Refers to

cross-reference internal_cite · reg. 21A

cross-reference internal_cite · reg. 21B

cross-reference internal_cite · reg. 26

Referred to by

cross-reference internal_cite · reg. 24

cross-reference internal_cite · reg. 26

cross-reference internal_cite · Sch. 1 para. 18

cross-reference internal_cite · Sch. 2 para. 3

Part summaries

0 of 0 parts have a verified summary.

L1 unavailable for current verification: the overall summary needs every part verified. Provisions and the verified summaries remain readable.

Verification findings (102)

synthesis coverage: missing/unverified L2 main

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-1

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-2

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-3

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-4

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-5

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-5A

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-5B

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-5C

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-6

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-6A

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-7

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-8

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-9

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-10

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-11

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-12

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-13

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-14

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synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-16

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-16A

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-17

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-18

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-19

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synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-21

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-21A

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-21B

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-22

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-23

synthesis coverage: missing/unverified L2 main

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-24

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-25

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-26

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-27

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-28

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synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-29A

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synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-31

synthesis coverage: missing evaluation uk:uksi/2003/2426#regulation-31A

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synthesis coverage: missing/unverified L2 schedule-A1

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synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-A1-paragraph-3

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synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-A1-paragraph-5

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-A1-paragraph-6

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-A1-paragraph-7

synthesis coverage: missing/unverified L2 schedule-1

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-1

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-2

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-3

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-4

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-5

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-6

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-7

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synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-9

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-10

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-11

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-12

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-13

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-14

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-15

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-16

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-17

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synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-20

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synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-25

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-26

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-27

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-28

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-29

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-1-paragraph-30

synthesis coverage: missing/unverified L2 schedule-2-part-1

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-2-paragraph-1

synthesis coverage: missing/unverified L2 schedule-2-part-2

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-2-paragraph-2

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synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-2-paragraph-3

synthesis coverage: missing/unverified L2 schedule-2-part-4

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-2-paragraph-4

synthesis coverage: missing/unverified L2 schedule-2-part-5

synthesis coverage: missing evaluation uk:uksi/2003/2426#schedule-2-paragraph-5

Instrument tier unavailable

Change history as published

Reg. 5B omitted (5.2.2026) by virtue of Data (Use and Access) Act 2025 (c. 18), ss. 115(3), 142(1); S.I. 2026/82, reg. 2(y) (with regs. 8-11)

Reg. 31A omitted (5.2.2026) by virtue of Data (Use and Access) Act 2025 (c. 18), ss. 115(6), 142(1); S.I. 2026/82, reg. 2(y) (with regs. 8-11)

Reg. 31B omitted (5.2.2026) by virtue of Data (Use and Access) Act 2025 (c. 18), ss. 115(7), 142(1); S.I. 2026/82, reg. 2(y) (with regs. 8-11)

Pending effects amendments not yet applied to this text

reg. 33 words substituted by The Data (Use and Access) Act 2025 (Consequential Amendments and Transitional Provision) Regulations 2026 Sch. 3 para. 6(6)(b)(ii) · Effective date unknown · reg. 33

reg. 33 word substituted by The Data (Use and Access) Act 2025 (Consequential Amendments and Transitional Provision) Regulations 2026 Sch. 3 para. 6(6)(c) · Effective date unknown · reg. 33

Provenance

Every claim the system makes about this text is traceable to these identifiers.

Instrument
uk:uksi/2003/2426
Part
Version
d0dbd86454c94cdf82f0218b…
Content hash
sha256 64253506174d401ca1754542…
Source
legislation.gov.uk/uksi/2003/2426