Watchtower/Law library/Consumer Contracts (Information,.../13 Information to be provided before...
As last captured

Consumer Contracts (Information, Cancellation and Additional... · CHAPTER 1 Provision of information

13 Information to be provided before making a distance contract

reg. 13 · in force: yes

Captured statutory text (L5)

13 Information to be provided before making a distance contract

(1)Before the consumer is bound by a distance contract, the trader—
(a)must give or make available to the consumer the information listed in Schedule 2 in a clear and comprehensible manner, and in a way appropriate to the means of distance communication used, and
(b)if a right to cancel exists, must give or make available to the consumer a cancellation form as set out in part B of Schedule 3.
(2)In so far as the information is provided on a durable medium, it must be legible.
(3)The information referred to in paragraphs (l), (m) and (n) of Schedule 2 may be provided by means of the model instructions on cancellation set out in part A of Schedule 3; and a trader who has supplied those instructions to the consumer, correctly filled in, is to be treated as having complied with paragraph (1) in respect of those paragraphs.
(4)Where a distance contract is concluded through a means of distance communication which allows limited space or time to display the information—
(a)the information listed in paragraphs (a), (b), (f), (g), (h), (l) and (s) of Schedule 2 must be provided on that means of communication in accordance with paragraphs (1) and (2), but
(b)the other information required by paragraph (1) may be provided in another appropriate way.
(5)If the trader has not complied with paragraph (1) in respect of paragraph (g), (h) or (m) of Schedule 2, the consumer is not to bear the charges or costs referred to in those paragraphs.
(6)If the contract is for the supply of digital content other than for a price paid by the consumer—
(a)any information that the trader gives the consumer as required by this regulation is to be treated as included as a term of the contract, and
(b)a change to any of that information, made before entering into the contract or later, is not effective unless expressly agreed between the consumer and the trader
(7). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Full captured verbatim text
(1) Before the consumer is bound by a distance contract, the trader—

(a) must give or make available to the consumer the information listed in Schedule 2 in a clear and comprehensible manner, and in a way appropriate to the means of distance communication used, and

(b) if a right to cancel exists, must give or make available to the consumer a cancellation form as set out in part B of Schedule 3.

(2) In so far as the information is provided on a durable medium, it must be legible.

(3) The information referred to in paragraphs (l), (m) and (n) of Schedule 2 may be provided by means of the model instructions on cancellation set out in part A of Schedule 3; and a trader who has supplied those instructions to the consumer, correctly filled in, is to be treated as having complied with paragraph (1) in respect of those paragraphs.

(4) Where a distance contract is concluded through a means of distance communication which allows limited space or time to display the information—

(a) the information listed in paragraphs (a), (b), (f), (g), (h), (l) and (s) of Schedule 2 must be provided on that means of communication in accordance with paragraphs (1) and (2), but

(b) the other information required by paragraph (1) may be provided in another appropriate way.

(5) If the trader has not complied with paragraph (1) in respect of paragraph (g), (h) or (m) of Schedule 2, the consumer is not to bear the charges or costs referred to in those paragraphs.

(6) If the contract is for the supply of digital content other than for a price paid by the consumer—

(a) any information that the trader gives the consumer as required by this regulation is to be treated as included as a term of the contract, and

(b) a change to any of that information, made before entering into the contract or later, is not effective unless expressly agreed between the consumer and the trader

(7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

What this provision means

Model summary, checked against the text on the left.

Relevance to Signicat: 2/3 · detailed summary (L4) Status: not needed for a short provision · Stored artifact; current recipe verification unavailable

Mandates pre-contractual information provision and cancellation forms for distance contracts.

Only the one-line summary above is stored for this provision; the text itself is the evidence.

Refers to

No captured references.

Referred to by

cross-reference internal_cite · reg. 17

cross-reference internal_cite · reg. 18

Part summaries

0 of 0 parts have a verified summary.

L1 unavailable for current verification: the overall summary needs every part verified. Provisions and the verified summaries remain readable.

Verification findings (73)

synthesis coverage: missing/unverified L2 part-1

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-1

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-2

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-3

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-4

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-5

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-6

synthesis coverage: missing/unverified L2 part-2-chapter-1

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-7

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-8

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-9

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-10

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-11

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-12

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-13

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-14

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-15

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-16

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-17

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-18

synthesis coverage: missing/unverified L2 part-2-chapter-2

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-19

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-20

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-21

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-22

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-23

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-24

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-25

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-26

synthesis coverage: missing/unverified L2 part-3

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-27

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-28

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-29

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-30

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-31

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-32

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-33

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-34

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-35

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-36

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-37

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-38

synthesis coverage: missing/unverified L2 part-4

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-39

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-40

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-41

synthesis coverage: missing/unverified L2 part-5

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-42

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-43

synthesis coverage: missing/unverified L2 part-6

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-44

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-45

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-46

synthesis coverage: missing/unverified L2 part-7

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-47

synthesis coverage: missing/unverified L2 schedule-4

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-1

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-2

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-3

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-4

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-5

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-6

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-7

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-8

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-9

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-10

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-11

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-12

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-13

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-14

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-15

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-16

Instrument tier unavailable

Change history as published

Reg. 24 revoked (1.10.2015) by The Consumer Rights Act 2015 (Consequential Amendments) Order 2015 (S.I. 2015/1726), art. 1, Sch. para. 7 (with art. 4)

Reg. 25 revoked (1.10.2015) by The Consumer Rights Act 2015 (Consequential Amendments) Order 2015 (S.I. 2015/1726), art. 1, Sch. para. 7 (with art. 4)

Reg. 26 revoked (1.10.2015) by The Consumer Rights Act 2015 (Consequential Amendments) Order 2015 (S.I. 2015/1726), art. 1, Sch. para. 7 (with art. 4)

Pt. 5 omitted (with application in accordance with reg. 1(2) of the amending S.I.) by virtue of The Consumer Contracts (Amendment) Regulations 2015 (S.I. 2015/1629), reg. 8 · repeated 2×

Pending effects amendments not yet applied to this text

reg. 5 words inserted by Digital Markets, Competition and Consumers Act 2024 s. 279(4) · Effective date unknown · reg. 5

reg. 7(4A) inserted by Digital Markets, Competition and Consumers Act 2024 s. 279(5) · Effective date unknown · reg. 7

reg. 27(3A) inserted by Digital Markets, Competition and Consumers Act 2024 s. 279(6) · Effective date unknown · reg. 27

Provenance

Every claim the system makes about this text is traceable to these identifiers.

Instrument
uk:uksi/2013/3134
Part
CHAPTER 1 Provision of information
Version
7b33cb211d7b974abbffe9ac…
Content hash
sha256 e1fb2d5bd95f2f35090de28c…
Source
legislation.gov.uk/uksi/2013/3134