Consumer Contracts (Information, Cancellation and Additional... · CHAPTER 1 Provision of information

12 Provision of copy or confirmation of off-premises contracts

reg. 12 · in force: yes

Captured statutory text (L5)

12 Provision of copy or confirmation of off-premises contracts

(1)In the case of an off-premises contract, the trader must give the consumer—

(a)a copy of the signed contract, or

(b)confirmation of the contract.

(2)The confirmation must include all the information referred to in Schedule 2 unless the trader has already provided that information to the consumer on a durable medium prior to the conclusion of the off-premises contract.

(3)The copy or confirmation must be provided on paper or, if the consumer agrees, on another durable medium.

(4)The copy or confirmation must be provided within a reasonable time after the conclusion of the contract, but in any event—

(a)not later than the time of the delivery of any goods supplied under the contract, and

(b)before performance begins of any service supplied under the contract.

(5)If the contract is for the supply of digital content not on a tangible medium and the consumer has given the consent and acknowledgement referred to in regulation 37(1)(a) and (b), the copy or confirmation must include confirmation of the consent and acknowledgement.

Full captured verbatim text

(1) In the case of an off-premises contract, the trader must give the consumer—

(a) a copy of the signed contract, or

(b) confirmation of the contract.

(2) The confirmation must include all the information referred to in Schedule 2 unless the trader has already provided that information to the consumer on a durable medium prior to the conclusion of the off-premises contract.

(3) The copy or confirmation must be provided on paper or, if the consumer agrees, on another durable medium.

(4) The copy or confirmation must be provided within a reasonable time after the conclusion of the contract, but in any event—

(a) not later than the time of the delivery of any goods supplied under the contract, and

(b) before performance begins of any service supplied under the contract.

(5) If the contract is for the supply of digital content not on a tangible medium and the consumer has given the consent and acknowledgement referred to in regulation 37(1)(a) and (b), the copy or confirmation must include confirmation of the consent and acknowledgement.

What this provision means

Model summary, checked against the text on the left.

Relevance to Signicat: 2/3 · detailed summary (L4) Status: not needed for a short provision · Stored artifact; current recipe verification unavailable

Requires traders to provide a signed contract copy or confirmation on a durable medium for off-premises contracts.

Only the one-line summary above is stored for this provision; the text itself is the evidence.

Refers to

cross-reference internal_cite · reg. 37

Referred to by

cross-reference internal_cite · reg. 11

cross-reference internal_cite · reg. 17

cross-reference internal_cite · reg. 18

cross-reference internal_cite · reg. 37

Part summaries

0 of 0 parts have a verified summary.

L1 unavailable for current verification: the overall summary needs every part verified. Provisions and the verified summaries remain readable.

Verification findings (73)

synthesis coverage: missing/unverified L2 part-1

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-1

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-2

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-3

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-4

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-5

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-6

synthesis coverage: missing/unverified L2 part-2-chapter-1

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-7

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-8

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-9

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-10

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-11

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-12

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-13

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-14

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-15

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-16

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-17

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-18

synthesis coverage: missing/unverified L2 part-2-chapter-2

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-19

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-20

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-21

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-22

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-23

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-24

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-25

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-26

synthesis coverage: missing/unverified L2 part-3

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-27

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-28

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-29

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-30

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-31

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-32

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-33

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-34

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-35

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-36

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-37

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-38

synthesis coverage: missing/unverified L2 part-4

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-39

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-40

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-41

synthesis coverage: missing/unverified L2 part-5

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-42

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-43

synthesis coverage: missing/unverified L2 part-6

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-44

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-45

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-46

synthesis coverage: missing/unverified L2 part-7

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-47

synthesis coverage: missing/unverified L2 schedule-4

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-1

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-2

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-3

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-4

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-5

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-6

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-7

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-8

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-9

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-10

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-11

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-12

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-13

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-14

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-15

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-16

Instrument tier unavailable

Change history as published

Reg. 24 revoked (1.10.2015) by The Consumer Rights Act 2015 (Consequential Amendments) Order 2015 (S.I. 2015/1726), art. 1, Sch. para. 7 (with art. 4)

Reg. 25 revoked (1.10.2015) by The Consumer Rights Act 2015 (Consequential Amendments) Order 2015 (S.I. 2015/1726), art. 1, Sch. para. 7 (with art. 4)

Reg. 26 revoked (1.10.2015) by The Consumer Rights Act 2015 (Consequential Amendments) Order 2015 (S.I. 2015/1726), art. 1, Sch. para. 7 (with art. 4)

Pt. 5 omitted (with application in accordance with reg. 1(2) of the amending S.I.) by virtue of The Consumer Contracts (Amendment) Regulations 2015 (S.I. 2015/1629), reg. 8 · repeated 2×

Pending effects amendments not yet applied to this text

reg. 5 words inserted by Digital Markets, Competition and Consumers Act 2024 s. 279(4) · Effective date unknown · reg. 5

reg. 7(4A) inserted by Digital Markets, Competition and Consumers Act 2024 s. 279(5) · Effective date unknown · reg. 7

reg. 27(3A) inserted by Digital Markets, Competition and Consumers Act 2024 s. 279(6) · Effective date unknown · reg. 27

Provenance

Every claim the system makes about this text is traceable to these identifiers.

Instrument: uk:uksi/2013/3134
Part: CHAPTER 1 Provision of information
Version: 7b33cb211d7b974abbffe9ac…
Content hash: sha256 8084d8e363a6fd3bdbfad116…
Source: legislation.gov.uk/uksi/2013/3134