As last captured

Consumer Contracts (Information, Cancellation and Additional... · PART 3 Right to cancel

37 Supply of digital content in cancellation period

reg. 37 · in force: yes

Captured statutory text (L5)

37 Supply of digital content in cancellation period

(1)Under a contract for the supply of digital content not on a tangible medium, the trader must not begin supply of the digital content before the end of the cancellation period provided for in regulation 30(1), unless—
(a)the consumer has given express consent, and
(b)the consumer has acknowledged that the right to cancel the contract under regulation 29(1) will be lost.
(2)The consumer ceases to have the right to cancel such a contract under regulation 29(1) if, before the end of the cancellation period, supply of the digital content has begun after the consumer has given the consent and acknowledgement required by paragraph (1).
(3)Paragraph (4) applies where a contract is cancelled under regulation 29(1) and digital content has been supplied, not on a tangible medium, in the cancellation period.
(4)The consumer bears no cost for supply of the digital content, in full or in part, in the cancellation period, if—
(a)the consumer has not given prior express consent to the beginning of the performance of the digital content before the end of the 14-day period referred to in regulation 30,
(b)the consumer gave that consent but did not acknowledge when giving it that the right to cancel would be lost, or
(c)the trader failed to provide confirmation required by regulation 12(5) or 16(3).
Full captured verbatim text
(1) Under a contract for the supply of digital content not on a tangible medium, the trader must not begin supply of the digital content before the end of the cancellation period provided for in regulation 30(1), unless—

(a) the consumer has given express consent, and

(b) the consumer has acknowledged that the right to cancel the contract under regulation 29(1) will be lost.

(2) The consumer ceases to have the right to cancel such a contract under regulation 29(1) if, before the end of the cancellation period, supply of the digital content has begun after the consumer has given the consent and acknowledgement required by paragraph (1).

(3) Paragraph (4) applies where a contract is cancelled under regulation 29(1) and digital content has been supplied, not on a tangible medium, in the cancellation period.

(4) The consumer bears no cost for supply of the digital content, in full or in part, in the cancellation period, if—

(a) the consumer has not given prior express consent to the beginning of the performance of the digital content before the end of the 14-day period referred to in regulation 30,

(b) the consumer gave that consent but did not acknowledge when giving it that the right to cancel would be lost, or

(c) the trader failed to provide confirmation required by regulation 12(5) or 16(3).

What this provision means

Model summary, checked against the text on the left.

Relevance to Signicat: 1/3 · detailed summary (L4) Status: not needed for a short provision · Stored artifact; current recipe verification unavailable

Restricts supply of non-tangible digital content during the cancellation period without express consent and acknowledgement.

Only the one-line summary above is stored for this provision; the text itself is the evidence.

Refers to

cross-reference internal_cite · reg. 12

cross-reference internal_cite · reg. 16

cross-reference internal_cite · reg. 29

cross-reference internal_cite · reg. 30

Referred to by

cross-reference internal_cite · reg. 12

cross-reference internal_cite · reg. 16

cross-reference internal_cite · reg. 33

Part summaries

0 of 0 parts have a verified summary.

L1 unavailable for current verification: the overall summary needs every part verified. Provisions and the verified summaries remain readable.

Verification findings (73)

synthesis coverage: missing/unverified L2 part-1

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-1

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-2

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-3

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-4

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-5

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-6

synthesis coverage: missing/unverified L2 part-2-chapter-1

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-7

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-8

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-9

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-10

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-11

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-12

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-13

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-14

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-15

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-16

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-17

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-18

synthesis coverage: missing/unverified L2 part-2-chapter-2

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-19

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-20

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-21

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-22

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-23

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-24

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-25

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-26

synthesis coverage: missing/unverified L2 part-3

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-27

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-28

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-29

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-30

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-31

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-32

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-33

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-34

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-35

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-36

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-37

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-38

synthesis coverage: missing/unverified L2 part-4

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-39

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-40

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-41

synthesis coverage: missing/unverified L2 part-5

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-42

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-43

synthesis coverage: missing/unverified L2 part-6

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-44

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-45

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-46

synthesis coverage: missing/unverified L2 part-7

synthesis coverage: missing evaluation uk:uksi/2013/3134#regulation-47

synthesis coverage: missing/unverified L2 schedule-4

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-1

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-2

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-3

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-4

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-5

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-6

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-7

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-8

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-9

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-10

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-11

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-12

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-13

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-14

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-15

synthesis coverage: missing evaluation uk:uksi/2013/3134#schedule-4-paragraph-16

Instrument tier unavailable

Change history as published

Reg. 24 revoked (1.10.2015) by The Consumer Rights Act 2015 (Consequential Amendments) Order 2015 (S.I. 2015/1726), art. 1, Sch. para. 7 (with art. 4)

Reg. 25 revoked (1.10.2015) by The Consumer Rights Act 2015 (Consequential Amendments) Order 2015 (S.I. 2015/1726), art. 1, Sch. para. 7 (with art. 4)

Reg. 26 revoked (1.10.2015) by The Consumer Rights Act 2015 (Consequential Amendments) Order 2015 (S.I. 2015/1726), art. 1, Sch. para. 7 (with art. 4)

Pt. 5 omitted (with application in accordance with reg. 1(2) of the amending S.I.) by virtue of The Consumer Contracts (Amendment) Regulations 2015 (S.I. 2015/1629), reg. 8 · repeated 2×

Pending effects amendments not yet applied to this text

reg. 5 words inserted by Digital Markets, Competition and Consumers Act 2024 s. 279(4) · Effective date unknown · reg. 5

reg. 7(4A) inserted by Digital Markets, Competition and Consumers Act 2024 s. 279(5) · Effective date unknown · reg. 7

reg. 27(3A) inserted by Digital Markets, Competition and Consumers Act 2024 s. 279(6) · Effective date unknown · reg. 27

Provenance

Every claim the system makes about this text is traceable to these identifiers.

Instrument
uk:uksi/2013/3134
Part
PART 3 Right to cancel
Version
7b33cb211d7b974abbffe9ac…
Content hash
sha256 41c2cdd282f232e4fe67c41b…
Source
legislation.gov.uk/uksi/2013/3134